FAQ's

1. Do you ship internationally?

  • Yes, AMORE offers reliable worldwide shipping. We can deliver our products to customers around the globe.

2. How long does shipping take?

  • Shipping times may vary depending on your location and the specific product you've ordered. We provide estimated delivery times during the checkout process. Please refer to the product's description for more details.

3. What payment methods do you accept?

  • We accept a wide range of payment methods, including credit and debit cards, PayPal, and other secure online payment options. You can choose your preferred method during checkout.

4. Is my personal information secure when shopping with AMORE?

  • Yes, we take data security seriously. We use advanced encryption and security measures to protect your personal information. Your privacy is important to us.

5. Can I return or exchange a product if I'm not satisfied?

  • Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can initiate a return or exchange within 15 days of receiving the product. Please review our return policy for more information.

6. Do you offer discounts or promotions?

  • Yes, we frequently offer discounts, promotions, and special offers to our customers. You can stay updated on our latest deals by subscribing to our newsletter or following us on social media.

7. Are your products covered by warranties?

  • Many of our products come with manufacturer warranties. The warranty details can be found in the product descriptions. If you have any questions about warranties, please contact our customer support team.

8. How can I contact customer support?

  • You can reach our customer support team by emailing info@shopamore.co.uk or by using the contact form on our website. We are here to assist you with any questions or concerns.

9. Do you have a physical store I can visit?

  • Currently, AMORE operates exclusively online. You can shop for our products and place orders through our website.

10. Can I track my order?

  • Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your delivery.

11. Do you offer installation services for furniture or appliances?

  • We currently do not provide installation services. However, we include detailed assembly instructions with our products, and many items are designed for easy assembly.

12. What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

13.Will I be charged with customs and taxes?

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

If you have any other questions or require further assistance, please don't hesitate to reach out to our customer support team. We're here to help make your shopping experience with AMORE as smooth and enjoyable as possible.