FAQ's

1. Can this really help me avoid shoulder surgery?

Yes — many customers have used the Nueme sleeve to reduce inflammation, regain mobility, and completely cancel surgery consults. While it’s not a magic overnight fix, our deep-tissue laser therapy promotes real healing at the root cause — not just symptom relief.

🔴 2. Is this red light or actual laser therapy?

This is laser therapy, not just red LED light.
We use medical-grade lasers (650nm & 850nm wavelengths) that penetrate deeper into muscle, tendon, and joint tissue than traditional LED wraps. That’s why it works when other devices don’t.

🛡️ 3. Is it FDA-cleared?

Yes. The Nueme Infrared Pro uses FDA-cleared medical-grade laser technology, similar to what’s used in physical therapy clinics. You’re getting safe, clinically-tested tech — without the clinic visit.

🔌 4. How long should I use it each day?

Just 15 minutes per session, once or twice a day.
Many users report relief in 2–4 weeks, but consistent use leads to best long-term results.

👩⚕️ 5. Is it safe for post-surgery recovery too?

Absolutely.
It’s gentle, non-invasive, and accelerates healing by increasing blood flow, reducing inflammation, and stimulating cellular repair — all of which help post-surgery recovery.

🧓 6. Is this good for older adults with chronic shoulder pain?

Yes!
Most of our customers are over 40 and dealing with conditions like rotator cuff tears, tendinitis, arthritis, or impingement. The sleeve is easy to wear and works even if you’ve had pain for years.

🧳 7. Can I sleep with it on?

Yes — the Nueme sleeve is soft, lightweight, and made for 24/7 wear. Many customers wear it before bed or while sleeping to maximize healing overnight.

🔋 8. Is it rechargeable and portable?

Yes. It comes with a USB-C fast charger and cordless control unit, giving you full mobility during use. You can wear it around the house, on the go, or at work.

🚫 9. I’ve tried braces, heat pads, even EMS wraps. How is this different?

Those products may support or warm the area, but they don’t stimulate tissue regeneration.
Only medical-grade laser therapy penetrates deep enough to heal inflammation at the cellular level — that’s what sets Nueme apart.

🧾 10. What’s your return policy?

We offer a 180-Day Risk-Free Guarantee.
Try Nueme for up to 6 months, and if it doesn’t help your pain, you’ll get your money back — no questions asked.

11. What is the warranty policy?

We offer a 2-year warranty on all products, covering manufacturing defects and product performance issues.

12. How can I contact support?

Our dedicated support team is available via:
📧 Email: support@nueme.com
📞 Phone: +1-800-123-4567
💬 Live Chat: Available on our website

Try Nueme Risk-Free for 6 Months!